sbaji's commitment to responsible gaming
Gaming is truly enjoyable only when it is safe and in control. sbaji is committed to keeping you protected.
Gaming is for entertainment, not addiction
sbaji believes online gaming should be an enjoyable form of entertainment — one that does not harm other areas of your life. We know that the attraction to gaming can sometimes go beyond control. That is why we have built tools and guidelines to keep you in control at all times.
On this page you will learn how to set deposit limits, take a temporary break, or apply for full self-exclusion when needed. sbaji's support team is ready to be by your side seven days a week, twenty-four hours a day.
Remember: set a fixed budget before you play and never go beyond it. Do not place more bets hoping to recover money you have lost. Gaming is entertainment — not a source of income.
sbaji's safety features
Set a Deposit Limit
Decide in advance how much you will deposit each day, each week, or each month. Once a limit is set, it takes effect immediately. A waiting period applies if you want to increase a limit.
Time-Out Break
Use the time-out feature when you want to take a break for a few days. Your account can be temporarily deactivated for anywhere from 24 hours to several weeks. During this time you will not be able to log in or place bets.
Self-Exclusion
Apply for self-exclusion if you want to stay away from gaming for an extended period. Once active, your account will be completely closed for the set duration and you will not receive any promotional messages.
Gaming History Review
You can always view a detailed gaming history in your account — how much you have deposited, how much you have withdrawn, and how long you have played. This information helps you understand your own gaming patterns.
24/7 Support Service
Get direct help through sbaji's live chat or email whenever you need it. Our trained support team is available in Bengali and English, seven days a week, around the clock.
Age Verification
sbaji strictly follows the 21+ age rule. Age is verified at registration and again when required. There is no way for minors to open an account.
Recognise the signs of problem gambling
If you or someone close to you shows any of the signs below, seek help right away. It is not a sign of weakness — taking action in time is the wise thing to do.
⚠️ Warning Signs
- Betting beyond your budget or borrowing money to play
- Repeatedly playing to try to recover money you have lost
- Hiding your gaming from family or friends
- Feeling restless or irritable when not playing
- Prioritising gaming over work, family, or sleep
- Trying to earn from bets to cover everyday living costs
- Being unable to stop once you start playing
Responsible gaming checklist
Ask yourself these questions before each session.
Have you set a budget for today?
Decide on a fixed amount before you play — that will be your maximum for the day.
Have you set a time limit?
Decide in advance how long you will play. Set an alarm and stop when the time is up.
Are you in a calm state of mind?
Avoid playing when you are angry, anxious, or have been drinking — those decisions can lead to harm.
Are you prepared to lose?
You need to be mentally ready to accept a loss. If you lose, do not place more bets trying to win it back.
Are family and work in good shape?
Always keep in mind that gaming should never harm your family, work, or health.
How to use the safety tools
All of the tools below are easily accessible in sbaji's account settings. The support team can provide direct assistance whenever needed.
💳 Deposit Limit
Set a daily, weekly, or monthly deposit limit from your account settings. Reducing a limit takes effect immediately. If you want to increase a limit, it will only take effect after a set cooling-off period — this prevents overspending in a moment of impulse.
⏸️ Cooling-Off / Time-Out
Choose the time-out option if you want to take a temporary break. During this period you will not be able to access any game or place a bet. You can set the length of the break yourself.
🚫 Self-Exclusion
Apply for self-exclusion to take a complete break for an extended period. During this time your account will be locked and no bonuses or promotional emails will be sent. Contact the support team to activate self-exclusion.
📈 Betting History & Reports
A detailed record of every transaction and bet is available in your account. Review weekly or monthly reports to get a full picture of your gaming spending and adjust your decisions as needed.
Where to turn when you need help
sbaji Support Team
Speak to us directly through live chat — at any time, day or night. Our team can communicate in Bengali.
Send us a detailed message by email: [email protected] — we will respond promptly.
Request self-exclusion, a deposit limit, or account closure directly through support — help will be provided without any questions asked.
For Family and Guardians
If a family member appears to be affected by problem gaming, contact us on their behalf. We will understand the situation and provide assistance.
If a minor has access to a device, use parental control software and do not share your sbaji account password.
Remember, sbaji strictly follows the 21+ policy. If you notice any suspicious activity, please let us know.
The 21+ age rule is strictly enforced
As part of responsible gaming in Bangladesh, sbaji provides its services only to individuals aged 21 and above. Providing a correct date of birth at registration is mandatory.
Our system verifies age automatically. A request for additional identity verification may be made at any time. Opening an account with false information is strictly prohibited and any such account will be permanently closed.
sbaji is for those aged 21 and above only. This platform is completely off-limits for minors.
Questions about responsible gaming
Play safely and enjoy
May your gaming experience on sbaji always be safe and enjoyable.
Whatever your question or concern, we are always here for you.